Education · CRM & Automation
Institution builds an accountable admissions pipeline
Demo case study — structure only. Replace narrative and metrics with approved client detail.
Situation
Where they started
Enquiries arrived across six channels with no shared record, so follow-up depended on individuals.
Strategy
The decision
Centralise capture first, then automate follow-up by programme and stage.
Execution
What we did
Unified forms and call tracking, defined stage ownership, and built counsellor dashboards with daily priorities.
Technology
What we built
CRM implementation, automation workflows, consolidated reporting.
Outcome
What changed
- Placeholder result — replace with verified figure
- Placeholder result — replace with verified figure
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